This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal information through our websites, mobile applications, mini-programs, APIs, and other online or offline services (collectively, the "Services").
Please read this Policy carefully before using our Services. If you do not agree with any part of this Policy, please stop using our Services.
We may collect the following types of information:
1.1 Information You Provide
Account information: name, username, password, phone number, email address, company name, job title, etc.;
Transaction and order information: shipping address, billing information, payment method, transaction records, etc.;
Communication information: content you provide when contacting us via customer support, email, forms, or social media;
Content you upload or post: comments, images, files, feedback, etc.
1.2 Information We Collect Automatically
Device information: device model, operating system, browser type, IP address, device identifiers;
Log information: access time, pages visited, click records, crash logs;
Location information: with your consent, we may collect approximate or precise location data;
Information collected through cookies and similar technologies.
1.3 Information from Third Parties
Information from payment processors, logistics providers, advertising partners, analytics providers, etc.;
Information from publicly available sources to the extent permitted by law.
We use the information we collect for the following purposes:
To provide, maintain, and improve our Services;
To create and manage your account;
To process orders, payments, deliveries, and after-sales services;
To communicate with you, respond to inquiries, send notifications, and provide customer support;
To perform identity verification, security protection, fraud detection, and risk control;
To conduct data analysis, statistics, and business optimization;
To send you marketing communications (where you have consented or as permitted by law);
To comply with legal, judicial, or administrative requirements.
We use cookies, pixel tags, SDKs, and similar technologies to:
Remember your preferences and login status;
Analyze how the Services are used;
Provide personalized content and advertising;
Ensure account and transaction security.
You can manage or delete cookies through your browser or device settings, but some features may not function properly as a result.
We do not sell your personal information. We may share information in the following circumstances:
Service Providers: with partners such as payment, logistics, cloud services, analytics, and customer support providers, as necessary;
Affiliates: with our affiliates to the extent necessary;
Legal Requirements: to comply with laws, regulations, or mandatory requests from judicial or administrative authorities;
Business Changes: in connection with a merger, acquisition, reorganization, or transfer of assets, information may be transferred as an asset;
With Your Consent: where we have obtained your explicit consent.
We require our partners to handle information in accordance with this Policy and confidentiality obligations.
We take reasonable technical and organizational measures to protect information, including encryption, access controls, and audits;
We retain information for the shortest period necessary to fulfill the purposes described in this Policy, unless otherwise required by law;
The internet is not absolutely secure. We will endeavor to protect your information but cannot guarantee absolute security.
To the extent permitted by applicable law, you may have the following rights:
To access the personal information we hold about you;
To correct or update inaccurate information;
To delete your personal information;
To withdraw consent or restrict processing;
To object to processing for marketing purposes;
To obtain a copy of your personal information or request portability;
To close your account;
To lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact details published through our official channels. We will respond within the time period required by law.
Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided us with information, please contact us to have it deleted.
If your information is transferred outside your country or region, we will take appropriate safeguards in accordance with applicable law to ensure it receives an equivalent level of protection.
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
We may update this Policy from time to time. When we do, we will update the version information on this page and may notify you of material changes via in-app notices, email, or other means. Your continued use of the Services constitutes acceptance of the updated Policy.
If you have any questions, comments, or complaints about this Policy, please contact us using the contact details published through our official channels. We will respond within the time period required by law.
